Product Shipping

OVERVIEW

Muskoka Mercantile only ships products within Canada (excluding Northwest Territories, Nunavut, and the Yukon).  Products are shipped to the ship-to address provided by the customer upon checkout.  All products are shipped from our warehouse in Port Sydney, Ontario.  Orders are processed and shipped within three (3) business days or sooner, excluding major holidays.

SHIPPING COSTS

Spend $60.00 or more - before tax - on any combination of products from Muskoka Mercantile and receive free shipping within Canada (excludes Northwest Territories, Nunavut, and Yukon).  A $15.00 flat rate shipping charge is applied at checkout to all orders under $60.00.

CANADA POST DELIVERY SERVICE

Muskoka Mercantile ships all products using Canada Post Regular Parcel Service.  Orders are carefully packaged, shipped and delivered on business days, excluding major holidays.  Insurance up to $100 is included with all orders.  If you require additional insurance - or express Canada Post delivery - please contact us at sales@muskokamercantile.com or call (705) 571-3402 to discuss how this may be arranged.  

Product delivery is subject to the corporate policies governing the delivery companies / services used by us.  Deliveries are also subject to the policies concerning the signature of waybills.  If you are absent from the delivery location provided, it is your responsibility to pick up the undelivered products from the delivery company in accordance with their policies.  Please ensure that you provide accurate delivery information as we do not accept responsibility for undelivered products.

SALES TAX

The applicable provincial, federal, or harmonized sales tax (if applicable) is added to your order and displayed at checkout. 

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